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TERMS of SERVICE
For private commission

GENERAL TERMS

  • All drawings may or will include a subtle sign that you may not remove.

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  • I might record the drawing process and post it on my youtube.

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  • Prices are subject-to-change based on demand.

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  • I have the right to reject any order that I do not feel comfortable drawing for any reason.

  • Accepted currency is USD ($) only and can be paid through PayPal (unavailable for now), Payoneer, and Western Union.

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  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

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  • Do not send me any payment before I have agreed to give you a slot and requested you to send me the payment.

Payment

PROCESS & DELIVERY

  • I will notify you when I have started on your commission and you, therefore, lose the rights to a refund (see point 7 further below for more info on refunds)

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  • While I'm working on your commission I will make reviews with you to make sure I make it just right for you!

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  • The amount of reviews depends on the complexity of the work.

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  • During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.

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  • The time it takes to finish your commission varies 1 week - 1 month depending on factors such as health, the complexity of the commissioned piece, other work and con seasons.

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  • If anything comes up that will slow the progress of the initially estimated delivery time I will let you know as soon as possible.

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  • Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :)

  • You will get 3 rounds of changes on the commissioned piece included in the price. An extra charge will be added for More rounds.

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  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

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  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

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  • If your reference is unclear to start with changes will come at an extra charge.

REVISIONS

COPYRIGHT & USAGE POLICY

  • I, Lionel Thananphopsakun, or Luminixz (the artist):
     

    • I reserve the right to cancel and refund the order at any time for any reason.

    • I retain all copyrights over the commissioned artwork.

    • I will NOT claim the intellectual property (IP) of the commissioned artwork.

    • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

    • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
       

  • You (the customer/commissioner):
     

    • You may upload the commissioned artwork on any website and social channels.

    • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)

    • You may NOT alter the commissioned artwork without my (the artist's) consent.

    • You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.

    • You retain the rights to the intellectual property (IP).

    • You may NOT use the commissioned artwork for commercial purposes.
       

  • The following is considered copyright infringement:​
     

    • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.

    • Claiming the artwork as your own and removing my signature from the artwork

    • Altering the artwork without my consent
       

  • In some cases, the commercial rights to the image may be purchased.

  • The buyer is not allowed a refund once I started working on the commission.

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  • If for any reason I am unable to start your commission you will receive a full refund.

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  • If you cancel your order before I started it, you can get a full refund.

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  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

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  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

REFUND & CANCELLATION POLICY

What You Get...

  • Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)

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  • Sketch and/or final sketches that you must accept before I continue the work

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  • Insight and involvement in color plan (depending on the complexity of the commissioned piece)

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  • Full-resolution file (any size at 350 DPI) of final drawing and a smaller version for internet upload. Final file formats are usually PNG.

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  • 10USD will be added if you also want the work source file (.PSD or .SVG File)

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